Published at Monday, June 04th 2018. by beky audrey in Cruise Ship Cabins.
While onboard one of NCL`s executives asked me what I thought of the ship and what type of client it would be best suited for. Without hesitation I responded that the Epic would be most appreciated by the client who has been on many cruise ships and now wants to experience something truly unique. Consistent with that it`s no coincidence that my wife booked the 15-year anniversary cruise for Direct Line Cruises` staff on the NCL Epic and now that we`ve gotten a small taste of it we can hardly wait until September when we set sail on the Epic for 7 nights.
Another Epic first is Cirque Dreams and Dinner which is performed by an exceptionally talented group of acrobats in a special theater-in-the-round called the Spiegel Tent. Several of our staff members saw this show and said that it was very good but perhaps a bit too long. My wife and I saw a very different show in the Spiegel Tent. Our 3-year-old granddaughter who we were able to bring with us is a big fan of Dora the Explorer and Diego and she just loved the Nickelodeon character breakfast which in addition to Dora and Diego also featured Sponge Bob Square Pants Jimmy Neutron and others. In an exclusive deal with NCL the Nickelodeon characters are presently appearing on the Epic and the NCL Jewel (which now sails year-round out of New York City) and will eventually appear on several other NCL ships.
The healing therapies include a variety of massages reflexology facials firming and many other body treatments. Plus a wide variety of services and wellness programs specially designed to meet the individual`s needs and desires. A full service salon offers all manner of hair treatments (including a certified colorist) as well as a variety of manicures pedicures and `facelifts` for your hands. Extensive skin care includes: Age Management Therapies including Glycolic Facial Anti-Aging Facial Peel Microdermabrasion; Facials including: Aromaplasty Facial Teen Facial Gentleman`s Facial Nutrisource Facial Regulating Acne Facial Vitamin C Skin Renewal Facial; Body Treatments including: Decleor Sauna Mask French Hydrotherapy Massage Andromeda Salt Glow Mummy Mud Mask Seaweed Body Wrap Safe Sun Treatment Herbal Wrap; as well as various hair and nail treatments.
The biggest value of all onboard cruise ship is in labor costs. The better cruise ships tend to be labor intensive providing passengers with unrelenting attention and extravagant pampering. The hotel staff on all cruise ships provides the basic services including food preparation and serving laundry cabin stewarding entertainment casino operation beauty shop operations This is one area where I would prefer to not scrimp because of the very good value in these services due to the low cost of international labor. I would prefer to go beyond the level that most cruise ships go in the area of spas. Land based luxury and specialty resort spas are very expensive but the exact same level of service professionalism skill and treatments can be provided on a cruise ship at extremely low cost. Labor is the key and the primary reason for most of the expense of spas. Labor is a tremendous value on a cruise ship because the cruise ship managers can choose workers from the global marketplace where it is easy to get the best value for the money.
I do know something about what I am writing about here. I am the former President of Adventure Spa Cruise. My advice is not just uninformed ranting. Back to the point now the second best manning nation for a ship is India. I highly recommend India for the medical staff and the entire hotel staff including the spa and every other position except the deck and engineering. The labor costs in India are very attractive. I would also recommend using an Indian based manning agency. It is best if the ship`s owners do not have to deal with every employee issue or concern. The manning agency takes the pressure off the ship`s management and their service is very reasonable. Indian employees tend to make better employees than do Filipinos. Indians also speak English albeit not quite as well as Filipinos. I know Americans tend to get all worked up when someone uses a broad brush to paint an entire ethnicity. I love the people from the Philippines but as employees they tend to be more problematic than do Indian employees. I realize that this statement is politically incorrect and these days that might get me thrown in jail. I usually do not worry so much about being politically correct. I call it the way I see I and I let the cards fall where they may and hope I can stay out of jail for speaking my mind.
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